Restarting the router is the classic fix for a reason. It often helps. But it won't fix a problem on one device, and it knocks everyone offline for a few minutes. Answer a few quick questions and I'll tell you whether to restart and how to do it right.
Restart = unplug and plug back in. Reset = erase everything. We only want a restart.
Related: Restart the router the right way, Why is my Wi-Fi slow?, 2.4 vs 5 GHz, Find the admin page, Home Wi-Fi security checkup, Is this website down, or is it me?, Is my Wi-Fi secure?.
Restarted, called the provider, and still flaky? I can connect remotely and look at the router settings with you. Support is after-hours, nationwide, with local help in the Dallas–Fort Worth area. Details are on the Work with me page.
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