Is this website down, or is it me?

Let's figure out which side the problem is on. These checks run in your browser and test your own connection. They can't tell you the status for other people, so we'll also point you to the official status pages.

Running the checks loads a tiny icon from Google and Cloudflare, plus any site you type in. Like any web request, that tells those sites your IP address. Nothing else is sent, and we don't store anything.

What this can and can't tell you: we can only see what your browser can reach right now. A site can be reachable but still broken for your account, or blocked on one network and fine on another.

Is it just me? Try these

• Do other websites work? If nothing loads, it's your connection.
• Try the site on another device on the same Wi-Fi.
• Try your phone on mobile data with Wi-Fi turned off. If it works there, the problem is likely your home or office network.
• Open the site in a private / InPrivate window. If that works, clear that site's cache and cookies.
• Turn off a VPN or ad blocker for a minute and try again.
• Clear the DNS cache on Windows: open Command Prompt, type ipconfig /flushdns, press Enter.
• If nothing loads on any device, restart the modem and router.
• Still nothing? Check your internet provider's outage page or app, from your phone on mobile data.
• On hotel or airport Wi-Fi, open any website to see if a sign-in page appears.

The restart step is the router decision tree. Slow Wi-Fi: Why is my Wi-Fi slow?

Official status pages

Status pages are run by each company. They sometimes update after people notice a problem, and "all green" doesn't rule out an issue with one account or one region.

If you sign in to Microsoft 365 with a work or school account, your IT admin can see more detail for your organization in the Microsoft 365 admin center's Service health page.

Related: Restart the router the right way, Find the admin page, 2.4 vs 5 GHz, Outlook keeps asking for my password, Teams won't sign in.

If your internet keeps dropping or one app just won't connect, I can connect remotely and track it down. Support is after-hours, nationwide, with local help in the Dallas–Fort Worth area. Details are on the Work with me page.