Turn on Focused Inbox in Outlook
Draft. Not published yet.
Focused Inbox splits your inbox into two tabs: Focused for the mail Outlook thinks matters most, and Other for the rest. Bulk and automatically generated mail often lands in Other. You can move messages to teach it.
In new Outlook, go to View > View Settings. Under Mail > Message List, select the account, then check Sort messages into Focused and Other, and save. In Outlook on the web or Outlook.com, go to Settings > Mail > Message List and use the same checkbox.
In classic Outlook, open the View tab and select Show Focused Inbox. The Focused and Other tabs appear at the top of the mailbox.
To correct a message, right-click it. Move it to the other tab once, or choose the “always move” option so future mail from that sender follows. Microsoft notes that Focused Inbox is for Microsoft 365, Exchange, and Outlook.com accounts in Outlook for Windows, and it doesn’t work on shared mailboxes.
If you don’t see the tabs, your mailbox may still be using a Clutter folder instead. Focused Inbox is the newer replacement.