In January, Lingo Telecom broadcast a fake Biden message to New Hampshire voters urging them not to turn out for the Democratic primary. The FCC identified political consultant Steve Kramer as the person behind the generative ai calls and previously proposed that Kramer pay a separate $6 million fine.
Under the new agreement with Lingo, the FCC said the company will be required to strictly comply with its caller ID authentication rules, including “know your customer” principles. The FCC will also require Lingo to “more thoroughly verify the accuracy of information provided by its customers and suppliers,” according to a press release. A Lingo spokesperson did not immediately respond to a request for comment.
“We all deserve to know that the voice on the phone is exactly who it says it is,” FCC Chairwoman Jessica Rosenworcel said in a statement. “If artificial intelligence is being used, this should be clear to any consumer, citizen, and voter who encounters it. The FCC will act when trust in our communications networks is at stake.”
