tech/cybersecurity/mgm-resorts-refused-to-pay-ransom-in-cyberattack-on-casinos-3a53fa6d”>The Wall Street Journal wrote on Thursday that MGM Resorts International did not pay ransomware attackers who broke into its systems last month, forcing the company to shut down systems at several of its hotels and casinos. The hack caused many to wait to check into their rooms, including FTC Chairwoman Lina Kahn, who was in Las Vegas, Nevada, to attend meetings about a merger between Kroger and Albertsons.
MGM said in a news release that hackers stole customer data, including names, contact information, date of birth and driver’s license numbers, as well as a “limited number” of social security numbers, numbers passport or both of the clients.
The company did not specify how many people were affected by the attack, but according to your presentation With the US Securities and Exchange Commission, hackers took data from “customers who transacted with the Company before March 2019.”
On the positive side, MGM said in its statement that it “does not believe” that data thieves stole customers’ passwords, bank account numbers or card details. They are the small victories. MGM says it will notify customers by email and provide free credit monitoring and identity theft protection services to those affected.
The SEC filing says MGM’s domestic operations have returned to normal and “substantially all of the company’s guest service systems have been restored,” adding that it expects the rest to be “restored in the coming days.” . The company also wrote that it spent less than $10 million on “technology consulting services, legal fees and expenses of other outside counsel” related to the attack, but expects to lose about $100 million, in total.
If you think you’ve been affected, here’s what MGM says you can do:
The Company has established a dedicated call center at 800-621-9437, toll-free Monday through Friday from 8 a.m. to 10 p.m. Central Time, or Saturday and Sunday from 10 a.m. to 7 p.m. Central Time (excluding major holidays of USA). Please reference engagement number B105892 when calling. The Company has also created a website on www.mgmresorts.com/importantinformation with additional information.
