Google apologizes for the interruption of chromecast by email to users

Google is sending an email to Chromecast users today to apologize for a problem that has been causing certain Chromecast models to fail when people try to launch them. The company says it is working on a solution.

The text of the email is shown below, which some Edge The staff received, entitled “Important information about their Chromecast”.

We communicate with you due to an interruption that affects Chromecast (2nd gen) and Chromecast audio devices. We apologize for the problem and understand its frustration. We are working to launch a solution as soon as possible and share updates and guidance on the Nidos community page. We appreciate your patience as we solve this problem.

Chromecasts began to fail over the weekend, giving errors of “non -reliable device” in the devices with which users were trying to launch. When The edge In communication, Google acknowledged that he was aware of the problem and said he would share more information since he was available.

Yesterday, a community manager of Google Nest He said that The team has “identified the cause of the problem” and that was working on a solution.

Google has not said what caused the problem, but A Reddit user said It was “definitely due to the baked certificate in the Chromecast had expired.” The user said the certificate specified that it was no longer valid after March 9, 2025, which was the day before Chromecast models began to fail.