FedEx Announced today that it will launch a new “data-driven trading platform” this fall called fdx which it claims will provide online merchants with “end-to-end e-commerce solutions,” including data for supply chain management. The platform will be based on what it offers with ShopRunner, a online ecommerce store the company purchased in 2020.
The company writes that fdx will combine new features with those already in ShopRunner, such as allowing merchants to give estimated delivery dates to customers during purchases and orders, or data on the carbon impact of supply chain resources. supply. FedEx says that when fdx launches in the fall, it will add “more efficient and profitable deliveries” using its data. FedEx's system would also allow for a “personalized post-purchase experience” so brands can provide customers with more accurate shipping information.
FedEx has been losing ground to Amazon, as has UPS, to the point that Amazon made more home package deliveries in the US in 2022 than any of them. That's just a few years after the online retail giant built a logistics operation that largely uses tightly controlled third-party contractors who Amazon insists are not its employees.
The edge He contacted FedEx for more information, but they did not immediately respond.
Update January 14, 2024, 3:43 pm ET: Updated to add clarity.
