Meta said it had resolved a technical issue with its platforms, including Facebook, Facebook Messenger and Instagram, after what appeared to be an hour-long outage on Tuesday.
After users reported an outage that lasted about two hours, Meta said it had fixed the issue causing sites to crash. “We resolved the issue as quickly as possible for everyone affected and apologize for any inconvenience,” said Meta spokesman Andy Stone. wrote in X.
The issue appeared to be resolved for many users on Tuesday afternoon, but some still reported having issues with the platforms.
As of around 10 a.m. Tuesday, more than 25,000 users in the United States reported that they were having problems with Facebookaccording to Down Detector, a website that tracks user reports of telecommunications and Internet outages, compared to a baseline of 17 such reports on an average day. By around 10:20 a.m., that number had increased to more than 538,000 reports of website problems. Around 76 percent of the complaints were about logging into the website; 17 percent of reported problems were with the app and 8 percent were with the website.
More than 91,000 people reported problems with Instagram around 10:30 a.m. and 62 percent of reported issues were app-related, while 27 percent of reports were feed-related. More than 13,600 users Reported problems with Facebook Messenger At that time, according to Down Detector, 61 percent of those users reported problems logging in, while 24 percent had problems with the app and 14 percent with sending messages.
Users also reported thread problems and WhatsAppwhich are also property of Meta.
The outages appeared to affect users around the world, with problems reported in the United Kingdom, Germany, Argentina, Japan and in other places.
Meta hosts more than 3.98 billion users on its apps each month, the company reported last month.
Some users flocked to X to see if others were also experiencing problems with those sites. An user he told people not to panic if they were having trouble logging in. Many users on X wondered if they had been hacked and tried to change their passwords multiple times to gain access to their accounts, without success.
The disruption comes ahead of a Wednesday deadline for Meta and other tech giants, including Apple and Google, to comply with the Digital Markets Act, a new European Union law that aims to increase competition in the digital economy. . The law requires companies to review how some of their products work so that smaller competitors can gain access to their users.
Elon Musk, the billionaire who bought Twitter for $44 billion, appeared to welcome users to his platform. posting a screenshot on X of Mr. Stone's statement along with an image of three penguins from the movie “Madagascar,” labeled with each of Meta's trademarks. The penguins greeted another penguin labeled with the X mark.
“If you're reading this post, it's because our servers are up,” Musk said. wrote in another post.
