A data breach has exposed the names, addresses, social security numbers and dates of birth of more than 237,700 Comcast customers. The breach stems from a security incident at Financial Business and Consumer Solutions (FBCS), a debt collection agency that Comcast previously used, according to a filing with the state of Maine on Friday he reported by ringing computer and TechCrunch.
FBCS revealed that it had suffered a breach in February, exposing sensitive information of more than 4.2 million people. FBCS informed Comcast in July that its customers' data had been affected, saying that an “unauthorized party downloaded data from FBCS systems and encrypted some systems as part of a ransomware attack.”
Total number of people affected (including residents): 237,703
Total number of Maine residents affected: 22
Date(s) violation occurred: February 14, 2024
Breach date discovered: July 17, 2024
Violation Description: External System Violation (Hacking)
Comcast says the data included in the breach “dates back to around 2021” and that it stopped using FBCS services in 2020. Truist Bank also revealed that some of its customers were affected by the FBCS breach. Comcast provides identity theft protection and credit monitoring services to customers affected by the breach.
Last December, Comcast disclosed a massive data breach that affected more than 35 million people, including names, contact information, partial Social Security numbers and dates of birth.