ChatGPT, OpenAI’s AI-powered viral chatbot technology, is now available in a more business-friendly package.
microsoft today Announced that ChatGPT is generally available through the Azure OpenAI service, the company’s service Fully managed, enterprise-focused offering designed to give enterprises access to OpenAI technologies with additional governance and compliance features. Customers, who must already be “Microsoft Managed Customers and Partners”, can apply here for special access.
ChatGPT joins the range of other OpenAI-developed systems already offered through the Azure OpenAI service, including the text-generating GPT-3.5, the code-generating Codex, and the image-generating DALL-E 2. Microsoft has a close working relationship with OpenAI, having invested billions in the startup and signed an exclusive agreement to commercialize OpenAI’s AI research.
It’s paying dividends, apparently. Microsoft said today that more than 1,000 brands are enrolled in the Azure OpenAI service.
The Azure OpenAI Service flavor of ChatGPT is priced at $0.002 per 1,000 tokens, or about 750 words, and billing for ChatGPT usage will begin on March 13. (ChatGPT consumes raw text represented as a series of tokens; the word “fantastic” would be split into the tokens “fan”, “tas”, and “tick”, for example.) That’s the same price as the focused ChatGPT API. in developers, which launched on March 1.
Eric Boyd, executive vice president of the AI platform at Microsoft, noted in a blog post that Azure OpenAI Service customers can configure ChatGPT responses to “align with their organization”. That’s an important call given that users have been able to request ChatGPT to answer questions on racist and sexist ways, make up facts without revealing that it is doing so and bypassing certain high-level security measures.
“Developers can integrate [ChatGPT-powered] experiences right in your own apps, including improving existing bots to handle unexpected questions, recap call center conversations to enable faster customer support resolutions, create new ad copy with personalized offers, automate the processing of claims and more,” Boyd wrote.
Despite the more problematic aspects of ChatGPT, uptake has been rapid. OpenAI has yet to provide API usage numbers, but as of December, the consumer-facing ChatGPT application had a My dear more than 100 million monthly active users. Brands like Snap and Quizlet have integrated it, or plan to integrate it soon, into their respective platforms. For example, Instacart says that ChatGPT will create Ask Instacart, a tool that will allow Instacart customers to get “shoppable” answers informed by product data from the company’s retail partners. And The Office Depot is building a chatbot powered by ChatGPT to support several of its internal business units, specifically in human resources.
People at the company in particular seem to have embraced it, which bodes well for the launch of the Azure OpenAI service. according to a report According to Fishbowl, which surveyed professionals at companies including Bank of America, Amazon, and McKinsey, almost 30% said they had used ChatGPT to help with work-related tasks like marketing and advertising, programming, consulting, accounting, and teaching.
However, there has been pushback from some employers. Wells Fargo is one of several firms that have reportedly imposed usage limits on ChatGPT due to productivity and compliance issues.
