Project documentation is necessary. Very necessary, I would emphasize.
Early in my career, I learned the hard way that a project must be documented.
Let's go back in time to the 2000s, when I was working as a customer service representative for large American companies. I was part of a team and my colleagues and I joined the company around the same month. So, for a while, there was no need to worry because no one was going on vacation just weeks or months after starting a new job.
However, after a while, it would inevitably happen. And we were all assigned to support each other. That's when documentation started to play an important role in my career.
The day the first person took a few days off, I panicked! I got to work and didn't know what to do or where to start. Tasks kept appearing and piling up as I tried to figure out how to process them.
In the end everything turned out well. I was able to figure it out and move on. But from that day on, I knew I had to have documentation for any time off or team movement, like promotions or…
