Use generative AI to increase agent productivity with automated call summarization
Your contact center serves as a vital link between your company and your customers. Every call to your contact center ...
Your contact center serves as a vital link between your company and your customers. Every call to your contact center ...
Amid a huge amount of hype around generative ai, a new study from researchers at MIT sheds light on the ...
The MIT Stephen A. Schwarzman College of Computing has awarded seed grants to seven projects that are exploring how artificial ...
When you buy a new PC, it’s easy to focus on the big three: Processor, graphics and RAM (sorry storage ...
myIon Musk isn't most people's idea of a classic technophobe, so when the owner of Twitter warns of the dangers ...
Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile ...