Using transcription confidence scores to improve gap filling in Amazon Lex
When creating voice-enabled chatbots with amazon Lex, one of the biggest challenges is accurately capturing the user's voice input for ...
Tag: Lex
Achieve multi-Region resiliency for your conversational AI chatbots with Amazon Lex
Global Resiliency is a new amazon Lex capability that enables near real-time replication of your amazon Lex V2 bots in ...
Create a next generation chat assistant with Amazon Bedrock, Amazon Connect, Amazon Lex, LangChain, and WhatsApp
This post is co-written with Harrison Chase, Erick Friis and Linda Ye from LangChain. Generative ai is set to revolutionize ...
Deploy generative AI agents in your contact center for voice and chat using Amazon Connect, Amazon Lex, and Amazon Bedrock Knowledge Bases
This post is co-written with Vraj Shah and Chaitanya Hari from DoorDash. DoorDash connects consumers with their favorite local businesses ...
Detect and protect sensitive data with Amazon Lex and Amazon CloudWatch Logs
In today’s digital landscape, the protection of personally identifiable information (PII) is not just a regulatory requirement, but a cornerstone ...
Build a self-service digital assistant using Amazon Lex and knowledge bases for Amazon Bedrock
Organizations are striving to implement efficient, scalable, cost-effective, and automated customer support solutions without compromising on customer experience. Generative artificial ...
Implement exact match with Amazon Lex QnAIntent
This post is a continuation of Creating Natural Conversations with amazon Lex QnAIntent and the amazon Bedrock Knowledge Base. In ...
Create natural conversations with Amazon Lex QnAIntent and Knowledge Bases for Amazon Bedrock
Customer service organizations today face an immense opportunity. As customer expectations grow, brands have the opportunity to creatively apply new ...
Proporcione asistencia de agente en vivo para los usuarios de su chatbot con Amazon Lex y el centro de contacto en la nube Talkdesk
Amazon Lex proporciona capacidades avanzadas de inteligencia artificial (IA) conversacional para permitir soporte de autoservicio para el centro de contacto ...
Expedite your Genesys Cloud Amazon Lex bot design with the Amazon Lex automated chatbot designer
The rise of artificial intelligence (ai) has created opportunities to improve the customer experience in the contact center space. Machine ...
Recommended.
