Achieve multi-Region resiliency for your conversational AI chatbots with Amazon Lex
Global Resiliency is a new amazon Lex capability that enables near real-time replication of your amazon Lex V2 bots in ...
Global Resiliency is a new amazon Lex capability that enables near real-time replication of your amazon Lex V2 bots in ...
This post is co-written with Harrison Chase, Erick Friis and Linda Ye from LangChain. Generative ai is set to revolutionize ...
This post is co-written with Vraj Shah and Chaitanya Hari from DoorDash. DoorDash connects consumers with their favorite local businesses ...
In today’s digital landscape, the protection of personally identifiable information (PII) is not just a regulatory requirement, but a cornerstone ...
Organizations are striving to implement efficient, scalable, cost-effective, and automated customer support solutions without compromising on customer experience. Generative artificial ...
This post is a continuation of Creating Natural Conversations with amazon Lex QnAIntent and the amazon Bedrock Knowledge Base. In ...
Customer service organizations today face an immense opportunity. As customer expectations grow, brands have the opportunity to creatively apply new ...
Amazon Lex proporciona capacidades avanzadas de inteligencia artificial (IA) conversacional para permitir soporte de autoservicio para el centro de contacto ...
The rise of artificial intelligence (ai) has created opportunities to improve the customer experience in the contact center space. Machine ...
Las opciones de autoservicio efectivas son cada vez más críticas para los centros de contacto, pero implementarlas bien presenta desafíos ...