How Semantic Vector Search Transforms Customer Service Interactions
Image from rawpixel.com on freepik Did you know that around 99.5% of the data collected by companies remains unchanged? In ...
Tag: customer
Disney World makes two big changes to facilitate customer use
The Covid pandemic forced Walt Disney to make massive changes to its Florida theme parks. While California's Disneyland remained closed ...
Terran Orbital's largest customer is close to securing financing for a multi-million dollar constellation
Earth orbital may be close to receiving a large payment from its largest client, CEO Marc Bell announced internally at ...
British Library confirms hackers stole customer data and outage is expected to last ‘months’
The British Library has told customers that their personal data may have been stolen during a recent ransomware attack that ...
Principal Financial Group uses AWS Post Call Analytics solution to extract omnichannel customer insights
An established financial services firm with over 140 years in business, Principal is a global investment management leader and serves ...
Create a Base Model (FM) Customer Service Bot with Agents for Amazon Bedrock
From improving the conversational experience to agent assistance, there are many ways generative artificial intelligence (ai) and foundation models (FM) ...
Building a Single Customer View Using Open-Source Tools and Databricks | by Robert Constable | Nov, 2023
A scalable data quality and record linkage workflow enabling customer data scienceA single customer view is a comprehensive representation of ...
Customer Segmentation in Python: A Practical Approach
Image by Author | Created Using Excalidraw and Flaticon Customer segmentation can help businesses tailor their marketing efforts and ...
A MLOps-Enhanced Customer Churn Prediction Project
Introduction When we hear data science, the first thing that comes to mind is building a model on notebooks and ...
MGM Failed to Pay After Hackers Break into Its System and Steal Customer Data
tech/cybersecurity/mgm-resorts-refused-to-pay-ransom-in-cyberattack-on-casinos-3a53fa6d">The Wall Street Journal wrote on Thursday that MGM Resorts International did not pay ransomware attackers who broke into its ...
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