Hacker claims to have 30 million customer records from Australian ticketing giant TEG
A hacker is advertising customer data allegedly stolen from Australian ticketing and live events company TEG on a well-known hacking ...
Tag: customer
Transforming customer engagement with generative AI
It was Bill Gates who said: “Every day we ask ourselves, 'How can we keep this customer happy?' How can ...
After cyberattack, Christie's gives details of hacked customer data
Auction house Christie's said on Thursday it had alerted the Federal Bureau of Investigation and British police about the cyberattack ...
AwesomeQA revolutionizes customer support with a $2.8 million ICO
Key points AwesomeQA is launching a token sale with an ERC20 utility token, and has already raised $2,800,000, with the ...
Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support
This post is co-written with Tom Famularo, Abhay Shah and Nicolette Kontor from Verisk. Verisk (Nasdaq: VRSK) is a leading ...
Transform customer engagement with no-code LLM fine-tuning using Amazon SageMaker Canvas and SageMaker JumpStart
Fine-tuning large language models (LLMs) creates tailored customer experiences that align with a brand’s unique voice. amazon SageMaker Canvas and ...
How Dialog Axiata used Amazon SageMaker to scale ML models in production with AI Factory and reduced customer churn within 3 months
The telecommunications industry is more competitive than ever before. With customers able to easily switch between providers, reducing customer churn ...
Revolutionize Customer Satisfaction with tailored reward models for your business on Amazon SageMaker
As more powerful large language models (LLMs) are used to perform a variety of tasks with greater accuracy, the number ...
Improve customer service efficiency with AI-powered summaries using Amazon Transcribe Call Analytics
In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents typically spend ...
Fisker loses customer money, Robinhood launches credit card, and Google creates travel itineraries
Hello friends, welcome to Week in Review (WiR), TechCrunch's newsletter that recaps notable happenings in technology from the past few ...
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