Popular LLM Agent Tools for Customer Query Management
Introduction Today, the world of customer query management is moving at an unprecedented pace, with new tools making headlines every ...
Tag: customer
Uniti Group secures 20-year contract with major hyperscaler customer in Alabama
Uniti Group (NASDAQ:UNIT) has secured a new 20-year contract with a strategic hyperscale customer in Alabama. As part of the ...
Improve customer experience through an intelligent email automation solution with Amazon Bedrock
Organizations spend a great deal of resources, effort, and money managing their customer service operations to answer customer questions and ...
Customer Segmentation Project: Train, Test, Tune, Repeat | by Leonardo A. ( panData) | August, 2024
Now I bring you one Data Science in Marketing: Customer Base Segmentation Project (clustering). This is a high-level project that ...
Analyze customer reviews using Amazon Bedrock
Customer reviews can reveal customer experiences with a product and serve as an invaluable source of information to the product ...
Enerflex Receives Notice of Contract Termination from Customer for Kurdistan Gas Project (NYSE:EFXT)
bjdlzx/E+ via Getty Images Enerflex (New York Stock Exchange: EFXT) -23% in early trading on Wednesday after it said an ...
How to create engaging customer experiences with GenAI?
Introduction While customers have always preferred brands that prioritize excellent customer experience, it has only become a standard for all ...
AI Chatbots vs. Human Collaboration in Customer Service Teams
Introduction Earlier this year, Klarna announced that it would be replacing 700 customer service professionals with artificial intelligence (ai) chatbots. ...
AT&T reportedly gave hacker $370,000 to delete stolen customer data
AT&T reportedly negotiated through a middleman, named Reddington, who acted on behalf of a member of the ShinyHunters hacking group. ...
Build an automated insight extraction framework for customer feedback analysis with Amazon Bedrock and Amazon QuickSight
Extracting valuable insights from customer feedback presents several significant challenges. Manually analyzing and categorizing large volumes of unstructured data, such ...
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