Role of AI Agents in Customer Experience with Navin Dhananjaya
In this Leading with Data, we explore the transformative journey of Navin Dhananjaya, Chief Solutions Officer at Merkle, as he ...
In this Leading with Data, we explore the transformative journey of Navin Dhananjaya, Chief Solutions Officer at Merkle, as he ...
Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and ...
5. Univariate sequential codingIt's time to build a sequential mechanism to track user choices over time. The mechanism I idealized ...
In today’s fast-paced digital world, businesses are constantly looking for innovative ways to provide customized customer experiences that stand out. ...
Image created by the author using Canva.Although a basic CBM system will offer some solid benefits and insights, getting the ...
T-Mobile isn't exactly known for having a stellar track record against hackers, but it appears the company detected a recent ...
Keeping school devices up and running can be one of the most important tasks an IT technician can have. But, ...
Generative ai has transformed customer support, offering businesses the ability to respond faster, more accurately, and with greater personalization. ai ...
<img src="https://crypto.news/app/uploads/2023/11/crypto-news-blockchain-finance-circle-system-white-and-blue-colors.webp" /> USDC stablecoin issuer Circle has partnered with Hong Kong Telcom to create customer loyalty solutions powered by ...
Intact Financial Corporation is the leading provider of property and casualty insurance in Canada, a leading provider of specialty insurance ...