The beloved chicken fast food chain has admitted it made a mistake and will correct it.
Fast food chains make menu changes for a variety of reasons.
Sometimes they want to delight customers with something new. Or a chain might bring back a menu item that customers have been clamoring for.
And in some cases a chain must make the difficult decision to remove something from the menu. That’s much harder to do because even the least popular articles have their following.
For example, most people may not even remember McDonald’s. (dcm) – Get a free report Fish McBites or Onion Nuggets, but some are still upset that the company removed them from the menu.
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Why change at all? Sales are a factor but not the only one. In some cases, an item may be removed because it slows down production in the kitchen. That happened with McDonald’s beloved Snack Wraps.
Or a network might specifically remove something so it could give in to public demand and bring it back. That has happened with Yum Brands’ (Hmm) – Get a free report Taco Bell, which removed its popular Mexican pizza from the menu during the covid pandemic.
At the time, the decision was made because pizza was too difficult to make and speed of service had become more important when most businesses switched to drive-thru and delivery.
That may have been true, but the reality is that Taco Bell executives always knew that change was temporary and that a triumphant comeback was always part of the plan.
That’s not what happened at Chick-fil-A.
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Chick-fil-A decides not to make a menu change
Chick-fil-A had planned to eliminate its salad on April 1. Some of their locations revealed the plan on their social media accounts.
“We’re doing some spring cleaning here at Chick-fil-A and taking this opportunity to update our menu. The last day for salad will be April 1,” the chain’s Tifton, Georgia location said.
The salad, while not as popular as the chain’s fried waffles, provided an option for customers looking for something non-fried.
“A fresh bed of mixed greens, topped with a blend of shredded Monterey jack and cheddar cheeses and grape tomatoes. Prepared fresh daily. Served with charred tomato, crispy red peppers and your choice of dressing,” the fast food giant described. on your website.
Not fried, of course, is not the same as healthy, as the salad is 470 calories (depending on your choice of dressing). That’s more than the chain’s medium waffle fries (420) and its mac and cheese (450).
In any case, fans of salads were not delighted with the decision and made it known on social networks. And due to the complaints, the company reversed its decision.
“At Chick-fil-A, our guests come first. Based on feedback, we have decided not to proceed with the removal of our salad from the menu,” the chain said in a statement. statement. “We will continue to serve the item at participating restaurants and hope that customers will continue to enjoy this menu offering.”
Chick-fil-A will also add watermelon mint lemonade to its menu.
The beloved chain, which is not open on Sundays, also has three starter salads on its menu. Also, their kale salad can be ordered as a side dish.
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