Some cruise passengers seem to love being upset: instead of enjoying their cruises, they focus on everything around them and get offended by what other people do.
It's easy to do this on a cruise ship because there will always be people who behave in ways that others don't approve of. Visit the pool on any cruise ship and you'll find people wearing bathing suits that may offend sensitive people.
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These could be women wearing tiny thongs and revealing tops or men wearing Speedos who may not be in top physical condition.
If you want to be outraged by what others say, it's not hard to find examples that will blow your mind.
The same is true in the various restaurants on board. Cruise lines have dress codes, but on Carnival and Royal Caribbean ships those codes are rarely enforced.
It's impossible to know how a person's hat, flip-flops or shorts affect the meal, but some cruisers are outraged by other people's attire. That's an issue they constantly raise with cruise lines as they ask for dress codes to be enforced.
That's an impossible situation for Carnival or Royal Caribbean because kicking someone out of a restaurant for violating the dress code creates an angry customer.
In another situation, however, the easily offended passenger seems to ignore all warnings and put themselves in a position where they may be offended. And Carnival brand ambassador John Heald took a strong stance on the matter.
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Image source: Carnival Corporation.
Carnival's Heald tries to do the right thing
Carnival brand ambassador John Heald seems to have endless patience.
He spends most of his days answering questions online, and while he's a beloved figure, some people just aren't very nice.
Heald puts up with insults about his appearance and people getting upset over minor things he can't control. He works under the idea that the customer is always right, but he has to be honest and acknowledge that sometimes that's not the case.
Heald is currently sailing on the Mardi Gras with his wife and daughter. He has posted several videos from the boat, many of them praising the crew members.
However, his latest video could be considered a warning, or perhaps a plea. For the most part, Heald is trying to avoid putting passengers in a situation where they might become angry and offended.
It's a warning that will likely go unheeded, but Heald has done his best to convey it.
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Carnival warns passengers to stay away
Heald's latest video, posted on August 16, showed the exterior and interior of Punchliner's Comedy Club.
“It's 7am here so Punchliner's Comedy Club is empty,” he wrote. “I came here to do one of the videos I've done before and I make no apologies for doing it because it's so important.”
Heald went on to explain why he was visiting the comedy club.
“Because every week, every week, in the hundreds of questions I answer, there's always someone who writes in and isn't happy with the material that comedians are using,” he said. “They don't like the fact that an R-rated show is rated R.”
Carnival makes it very clear in its daily programming, Fun Times, which shows are 18+ and which material will be 18+. Heald said he understands and respects that not all shows are for everyone, but he also expressed some frustration.
“The one thing that drives me crazy, and this isn't about me, this is about my comedian friends… is if you think you're going to be offended, if you're not 100% sure you're going to enjoy the show, don't sit in the front row,” he said.
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Instead, he offered some advice.
“Sit in the back, near the door, and if you're not happy you can leave and find something that makes you happy,” he added.
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