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Adobe (NASDAQ:ADBE) sought on Friday to quell criticism that updated terms and conditions for its Creative Cloud suite of photo and video editing applications gave the company access to people's creative work.
The protest on social networks began a day earlier, when Creative Cloud users tried to open their apps and found they were locked until they agreed to allow Adobe “to access content through both automatic and manual methods, such as content review.”
The negative reaction was immediate.
“Hey @Photoshop, what the hell was that new agreement you forced us to sign this morning that blocked our app until we accept it?” said Duncan Jones, director of films such as “Moon” and “Source Code,” on x.com/ManMadeMoon” target=”_blank”>a tweet. “We're working on a damn movie here, and NO, suddenly you're not entitled to any of the work we're doing because we're paying you to use Photoshop.”
Adobe issued a statement Friday saying it does not own its users' creative works and does not use the content to train its Firefly artificial intelligence technology.
“The goal of this update was to be clearer about the improvements we have to our moderation processes,” Adobe (ADBE) said. in a blog post. “Given the explosion of generative ai and our commitment to responsible innovation, we have added more human moderation to our content submission review processes.”
Adobe (ADBE) is scheduled to report its quarterly results on Thursday after the close of regular trading in New York.
