- Solar winds (New York Stock Exchange:SWI) announced Tuesday the launch of SolarWinds ai to transform IT operations.
- The purpose-built generative ai engine was developed using the company's recently introduced ai by Design framework to help ensure privacy, security and reliability in the development of advanced ai technologies.
- Powered by large language models (LLM) and proprietary algorithms, SolarWinds ai in Service Desk instantly summarizes complex ticket histories, provides suggested answers to agent queries, and generates real-time recommended steps to resolve issues.
- The company also plans to introduce SolarWinds ai across its entire suite of observability and IT management solutions, adding a new digital partner for DevOps, SecOps, database teams and more.
- Source: Press release
