Crowdsourced review site Yelp introduced a new feature that uses artificial intelligence and customer reviews to rate common facets of nightlife and food-related businesses. The new Review Insights feature is now available in the iOS version of the Yelp app, according to .
Review Insights aggregates customer reviews and feeds them into a large language model (LLM), which will assign specific aspects, such as vibe or service time, a score out of 100. It will supposedly be able to infer customer sentiment about these parts of the review. a business “even when a review does not explicitly mention one of the topics.” Yelp will also be adding an ai-powered homepage in the coming weeks.
Yelp has been rolling out new ai features over the past year. The business review site added a feature in January and an ai-based one in April.
